Dimensione Cliente is the annual ABIEventi conference aimed at exploring the retail market and the bank-customer relation, with customers’ needs analysis and sale of services as key points. Customer experience is key, hand in hand with customer satisfaction.
An everlasting people-centric approach makes PRB the perfect partner for the conference, its attendance reaching the 4th consecutive year. Attendees will find the PRB corner, a spot where they will be able to quickly create and change digital work processes, thus improving their relations with customers.
Digitization allowed us to have more time to interact with our customers.
Massimo Oberto / Sales Manager, Banca d'Alba @ ABI Dimensione Cliente 2015
Previous Editions
PRB's attendance to previous editions of ABI Dimensione Cliente
Pionierismi digitali di Front-Office; Banca d'Alba e il progetto digitale
ABI Dimensione Cliente
9-10 April 2015
Pensieri e metodi per produrre crescita: il pianeta olistico
ABI Dimensione Cliente
8-9 April 2014
PRB presenta Holistic Bank, la Banca del futuro
ABI Dimensione Cliente
10-11 April 2013